Hi, I'm Karthik

SCROLL

Career

Experience

Consulting Engineer Jul 2024 — Present
Cisco Systems — Customer Experience (CX) · Bengaluru, India
Automation & Network Testing
  • Develop and maintain 20+ automated test suites for Verizon's enterprise network services across IOS-XR and IOS-XE platforms, covering optics validation, EPNM monitoring, and L2/L3 service configurations.
  • Built CX MoP Automation — a web application (Flask + Netmiko) that automates Method of Procedure execution: SSH data collection, intelligent interface parsing, auto-generated port mapping (Excel) and MoP documents (Word), reducing manual migration prep from hours to minutes.
Tools & Observability
  • Set up Splunk Enterprise from scratch — integrated 16+ test projects and network devices, built dashboards for test KPIs, automation adoption monitoring, and testcase reuse tracking.
  • Built a Project Timeline Estimator tool to forecast execution timelines based on historical benchmarks, improving project planning accuracy for stakeholders.
  • Built a Weekly Status Overview Dashboard tracking project-level metrics across 16 active projects for Verizon leadership.
Enablement & Leadership
  • Delivered 15+ technical sessions on AI, Splunk, and automation across Verizon, SVS India, APJC CX Tech Bytes, and CX Lighthouse AI Labs.
  • Authored complete lab guides and workshop content for CX Lighthouse AI Labs — 5 hands-on sessions covering MCP, GitHub Copilot, APIs, and custom agent building.
  • Conducted a 5-day AI/ML bootcamp for new hires; onboarded 50+ engineers onto AI-assisted development workflows using Claude Code.
Technical Intern I Jan 2024 — Jun 2024
Cisco Systems — Customer Experience (CX) · Bengaluru, India
  • Built an NSVT YAML Generator web application to streamline network service validation test setup.
  • Created training datasets from network CLI logs for an AIOps customer project.

Education

B.Tech in AI & Data Science Sep 2020 — May 2024
Sona College of Technology · Salem, India

What I've Built

Projects

EcoVisionaries Apr 2026

AI-powered Slack moderator bot for Work on Climate (40K+ members). 5-stage pipeline with intent extraction, HyDE profile generation, multi-source retrieval, and LLM re-ranking. Achieved 72% precision vs 33% with naive RAG.

TypeScript Slack Bolt PostgreSQL pgvector
🏆 Tech4Social Good — 1st Runner-up
MCP AI Studio Nov 2025

Framework for AI-powered network operations, enabling natural language interaction with network devices and enterprise systems through Claude AI, MCP servers, and RAG pipelines.

Python Claude AI MCP RAG Cisco APIs
Topic Search MCP Nov 2025

Containerized MCP server for AI-powered search across Cisco CDETS bugs, Techzone articles, and documentation. Published internally and adopted across multiple Cisco teams.

Python Podman MCP Cisco Topic API
Webex RAG Bot Jan 2026

AI-powered knowledge retrieval bot integrating Webex Spaces data with RAG pipelines for enterprise knowledge management.

Python RAG Circuit API Webex APIs
NetAuto MCP Mar 2026

MCP server enabling AI-driven interaction with network devices through natural language. Built for the Innovation League AI Hackathon.

Python MCP Netmiko Claude AI
Toxicity Search Engine Nov 2023

Web search engine with integrated toxicity detection, classifying search results for harmful content using deep learning models.

Python NLP Deep Learning

Toolkit

Technical Skills

Languages
Python TypeScript SQL Bash SPL (Splunk)
AI & ML
Agentic AI RAG Pipelines Prompt Engineering Generative AI LLMs MCP Servers
Frameworks & Tools
LangChain Google ADK A2A Protocol Flask Claude Code Robot Framework
Platforms & Data
Splunk Enterprise Docker Podman Git / GitHub PostgreSQL MongoDB

Recognition

Achievements

🏆 Awards
CX Tech4Social Good Hackathon — First Runner-upApr 2026
AI Ideation Award — Cisco SVSMar 2026
SVS Rising Star Award — Cisco SVSDec 2025
Best Team Impact Award (Verizon) — Cisco SVSDec 2025
AI Challenge Winner — Cisco WISE IndiaDec 2025
Automation Genie Award — Cisco SVSSep 2025
IC Champion Award — Cisco SVSSep 2025
1st Place — Verve-a-thon Gen AI HackathonSep 2023
Best Paper Presentation — IEEE ICCDS 2024May 2024
📜 Certifications
Cisco CCNP AutomationFeb 2026
Cisco DevNet Specialist — Core (DEVCOR)Feb 2026
Cisco DevNet Specialist — Service Provider (SPAUTO)Feb 2026
Splunk Core Certified User (SPLK-1001)Feb 2026
AI Tech Practitioner — CiscoFeb 2026
📄 Publication
A Deep Learning Framework for Detecting Underwater Trash
IEEE ICCDS 2024 · DOI: 10.1109/ICCDS60734.2024.10560433 May 2024
🎤 Speaking
"AI for your Future" — WISE India Flagship EventApr 2026
CX Tech Bytes APJC — AI enablement session
CX Lighthouse AI Labs — 5 hands-on workshop sessions
SVS Splunk Enablement Series — multi-session training